I have a client with Evolution on a hosted server that does not want to load when opened. No error message is displayed, it is like it simply "forgets" to load.
When opening, on task manager I can see processes running, but then nothing.

I have tried rebooting the server and sql server and that did not work.
I also cannot uninstall in order to try and re-install the software as I get a message "insufficient information".

Sage suggested that Windows updates could be the culprit and I have had that before, but the client last worked yesterday (30 December) and the windows update was 21 December so that could not be the issue.

Any ideas will be appreciated