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Thread: Pastel Partner V11 Error

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    Pastel Partner V11 Error

    Morning Guys and Girls,

    I've opened my Pastel Partner this morning without errors, done a few of my excel spreadsheets with pastel running in the background, next moment I receive a runtime error. Now I can't seem to get into Pastel, all I get is this runtime error. I've googled, I've changed my date format and still nothing. Is there anyone here that knows what is causing this or how I could fix it?

    RUNTIME ERROR: 2147217887 (80040e21)
    Multiple-Step Operation generated Errors
    Check each status value

    Edited to Add: This is also limited to only 1 Company - seems that the other companies are working

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    I have found the cause of the problem - a slip of the finger on the Date in a Cashbook Entry. Instead of 7/12/2017 it was entered 71/12/2017 and Pastel updated the Cashbook

    Now just to find a way to fix the issue

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    Platinum Member Neville Bailey's Avatar
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    If you have TeamViewer, I can log on and fix the date with my datafix utility.

    Send me a PM or email to arrange a time.
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    IronTree Online Solutions
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    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    Site Caretaker Dave A's Avatar
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    Quote Originally Posted by prettypegagirl View Post
    I have found the cause of the problem - a slip of the finger on the Date in a Cashbook Entry. Instead of 7/12/2017 it was entered 71/12/2017 and Pastel updated the Cashbook
    And Pastel accepted it at data capture stage?
    The trouble with opportunity is it normally comes dressed up as work.

    Alcocks Electrical Services | Alcocks Pest Control & Entomological Services

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    Platinum Member Neville Bailey's Avatar
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    Quote Originally Posted by Dave A View Post
    And Pastel accepted it at data capture stage?
    I find that strange as well.

    I tried to replicate the finger mistake on my copy of Pastel, and I got an error message to say that I had entered an invalid date which Pastel rejected.
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    IronTree Online Solutions
    View Neville Bailey Photography

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    Yes It did! I normally get an error message, but this time it updated and Pastel crashed. I only noticed this when I wanted to file the Batch Printout.

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    Site Caretaker Dave A's Avatar
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    Quote Originally Posted by Neville Bailey View Post
    I tried to replicate the finger mistake on my copy of Pastel, and I got an error message to say that I had entered an invalid date which Pastel rejected.
    I see you bodged the month as well.

    Perhaps if you try just the day range error?
    The trouble with opportunity is it normally comes dressed up as work.

    Alcocks Electrical Services | Alcocks Pest Control & Entomological Services

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