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Thread: Rectify payment in wrong period

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    Rectify payment in wrong period

    my name is John I am a new Office manager and we are using pastel, how to rectify the payment that i have put in the wrong period so i can send the right statement to the customer reflecting the payment of these month

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    Diamond Member Mike C's Avatar
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    Hi John - First do a backup so that if your correction does not work as you wanted it to, you can restore it to where it was originally.

    Then ... reverse the incorrect payment entry by entering it EXACTLY as you did the incorrect one (Same incorrect period, same date etc) BUT make it a minus figure. You might want to change the "Payment - Thank you" to "reversal of incorrect entry" or something similar.

    Now enter the correct details. Update and see if that sorts out your problem for you.
    People will forget what you said, people will forget what you did, but people will never forget how you made them feel. - Maya Angelou

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    THANKS IT REALLY WORKS FOR ME

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