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Thread: Pastel Partner V17 Accounts Receivables O/I Difference

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    Pastel Partner V17 Accounts Receivables O/I Difference

    What causes O/I Difference to appear on an ageing analysis. This is showing on an open item account. Apparently the users cannot match the receipt to the invoice as the invoice does'nt appear when you want to match up the two.

    See attached file.

    ** The transactions in red are the ones causing problems. The first one is a receipt (159445)which is supposed to be matched with invoices which i suppose were magically lumped together and somehow created the last transaction with the reference O/I difference which is at the bottom of the report. Unfortunately when we try to match the two together we are unable to find the last transaction and hence these are now left out hanging as open items. The receipt is there.

    Kindly assist.
    Attached Files Attached Files

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    Does your Trial balance agree to the age analysis ?

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    Quote Originally Posted by Tax101 View Post
    Does your Trial balance agree to the age analysis ?
    Yes it does Balance. Even the age analysis ties up with the GL control account.

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    Platinum Member Neville Bailey's Avatar
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    You have some data corruption in the Open Item data table.

    Drop me an email and we can arrange a TeamViewer session so that I can fix it for you.
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    IronTree Online Solutions
    View Neville Bailey Photography

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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