Transfer credit on one account to another account

[Teresa V]

Good day,

My client has a credit on their one account and wants to use the credit as payment on their second account.

Please advise if this can be done.

Thank you.

Teresa

[Dave A]

My client has a credit on their one account and wants to use the credit as payment on their second account.

Please advise if this can be done.

From a principle point of view, in our company asks for a written instruction just for CYA.

Are you asking about how to do it, perhaps?
Obviously the answer may be affected by what accounting software you are using, but generally having a "banking account" type dedicated for contras tends to be useful for this sort of thing.