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Thread: PASTEL PARTNER - RESET OF SUPERVISOR PASSWORD

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    Unhappy PASTEL PARTNER - RESET OF SUPERVISOR PASSWORD

    Would anyone know how to reset a password on Pastel Partner on a specific set of books. I have taken over the client but the previous accountant cant remember the Supervisor password. This is necessary in order to activate the Bank Manager on this client.
    I have approached Pastel, but they want to charge me just to reset this on their side.

    is there not an easy way I could do it on my side?

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    Platinum Member Neville Bailey's Avatar
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    What version of Pastel Partner is it?
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    IronTree Online Solutions
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    "Give every person more in use value than you take from them in cash value."
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    Neville it is Version 14.2.1

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    I see vonnie had a similar question. do you want me to email you my backup.
    all I need is a p/w to change the supervisor's rights

    txs so much!

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    Platinum Member Neville Bailey's Avatar
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    I can crack Pastel passwords prior to V14.

    However, V14 should have a Forgot Password option - will that not help in finding out the supervisor password?
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    IronTree Online Solutions
    View Neville Bailey Photography

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    no, not that I've come across.
    I suppose I need to just accept pastel's help even if it is going to cost me. may be worth it in the end.

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    Full Member UniquelyJanine's Avatar
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    I am able to "crack" passwords from version 14 and up in both accounting and payroll.

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    Retrive Pastel Password for set of accounts.

    Quote Originally Posted by Neville Bailey View Post
    I can crack Pastel passwords prior to V14.

    However, V14 should have a Forgot Password option - will that not help in finding out the supervisor password?
    Hi Neville Bailey. Had a look at one of your post regarding the retrieval of password of set of company books.

    We currently use Pastel 2009 Xpress and have misplaced the password to access a set of company books. From your post would you be able to retrieve a password.

    Thank in advance

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    Platinum Member Neville Bailey's Avatar
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    Quote Originally Posted by logan@fossilgroup.co.za View Post
    Hi Neville Bailey. Had a look at one of your post regarding the retrieval of password of set of company books.

    We currently use Pastel 2009 Xpress and have misplaced the password to access a set of company books. From your post would you be able to retrieve a password.

    Thank in advance
    Yes, I should be able to help you with that, but I will need you to send me a backup of the company, either directly to my email address (if the backup file is not too large), or via Dropbox/One Drive or Google Drive.
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    IronTree Online Solutions
    View Neville Bailey Photography

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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