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Thread: EasyFile error message after updating

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    EasyFile error message after updating

    Hi.

    I recently installed the latest version of EasyFile on my new laptop, I made backup of the EasyFile on my old laptop and I'm trying to restore it. However with no success. I've even tried copying all files of the old version into my new one, it gives the below stated message "The application cannot be installed due to a certificate problem,the certificate does not match the installed application certificate". How can this be fixed?

    Regards.

    Daneel

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    Hi
    Had the same problem after trying to update to 674 version
    At the end i uninstall Easyfile via control panel Programs and then installed 674 version
    Afterwards everything worked and did not had to reload backup , all the files was as before

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    Dave A (12-Apr-17)

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    Thanks

    Quote Originally Posted by Bertievn View Post
    Hi
    Had the same problem after trying to update to 674 version
    At the end i uninstall Easyfile via control panel Programs and then installed 674 version
    Afterwards everything worked and did not had to reload backup , all the files was as before
    Thanks so much, followed your advice and it worked perfectly.

  5. Thanks given for this post:

    Dave A (12-Apr-17)

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    Thanks for this, I spent ages on the phone with SARS, gave me the whole clear your internet, reset, restart machine which I knew would not work. been working on E@syfile for 9 years. So a great bit of advice. thank you so much

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    Yep ....... just went thro that same process - all looks ok

    Still beats me why you have to delete the old version and then re-install - surely surely they should make it that it updates the existing version. Because you have to delete the old easy file, re-install and then have to update Java

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