OK, then there might be other issues involved.

If I assume that you are printing to plain A4 paper, then your .enz files should be named as csdocsp.enz (for documents such as invoices, credit notes and orders), and csmthsp.enz (for statements).

Furthermore, if my assumption above is correct, then go to File...Printer/Fonts Setup, and ensure that the Paper Style Assistant is set up for Plain, Single-Sheet paper, for all tabs.