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Thread: Standard Bank Vs Firefox

  1. #1
    Platinum Member Marq's Avatar
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    Standard Bank Vs Firefox

    I use Firefox as my default browser.
    Having issues getting Standard Bank internet banking going.
    The site works in the other browsers but not firefox.
    Have cleared out history, cookies cache etc.
    Have disabled all extensions.
    Made no difference - problem seems to be in standard bank coding.
    Anybody have the same problem or any ideas on this?
    The cost of living hasn't affected its popularity.
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    Platinum Member Mike C's Avatar
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    Hi Marq - when you say extensions disabled are you including the Add-ons. If not, you can try restaring Firefox by going to the open icon at the top right hand corner ... then down to the ? at the bottom of the drop- down box. Select restart with Add-ons disabled.
    An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you do know and what you don't. - Anatole France

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    Platinum Member Marq's Avatar
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    Hi there
    Challenged by Telkom today with no line, Eskom with no juice and Ethekwini with no water - its a wonder anything gets done.

    I have started firefox in safe mode - yes extensions are add ons
    No joy - problem still there.
    The cost of living hasn't affected its popularity.
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    Platinum Member Mike C's Avatar
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    Hi Marq - ok wasn't too sure that Add-ons were the same as extensions. What about the plug-ins? I assume that they are all up to date.

    I don't use Standard Bank Internet Banking, but when I log onto Std Bank and click onto the Internet Banking it opens up ok for me to log in. Are you able to get that far or is the problem after you login?

    I also use Firefox as my default browser and I have a problem with SARS when I need to upload a document and with Vodacom when I need to type in the One Time Pin ... but I have just assumed that it is because of the addons and go to Internet Explorer to get those tasks done.
    An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you do know and what you don't. - Anatole France

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    Platinum Member Marq's Avatar
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    The error message I am getting is - "Secure Connection Failure".
    this points me to https://support.mozilla.org/en-US/kb...ot-secure-mean

    This is basically tells me that Standards certificate is not up to scratch, which cannot be the case as one can access their site in other browsers.

    I investigated SARS - and per their "IT guy" many moons ago, their site is only built for IE and they have not catered for any other browsers. I did inform them that IE was on its way out and they should reevaluate this archaic thinking. Guess where he told me to go.

    Will post here if I ever get to an answer.
    Thanks for the input.
    The cost of living hasn't affected its popularity.
    Sponsored By: http://www.honeycombhouse.com

  6. #6
    Platinum Member Mike C's Avatar
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    Hi Marq - have you had a look at this link? Thanks for the info regarding SARS. Much appreicated.


    https://support.mozilla.org/en-US/questions/1073420
    An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you do know and what you don't. - Anatole France

  7. #7
    Platinum Member Marq's Avatar
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    Thanks for the link Mike - I had tried that but still no joy.
    I will contact Standard as soon as I have some time on my hands.
    Standard Bank are so useless at answering and helping at their so called helpdesk, so its not something that I do willingly
    The cost of living hasn't affected its popularity.
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  8. #8
    Platinum Member Marq's Avatar
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    Eventually uninstalled firefox, deleted all files, cleaned up registry (It leaves tons of stuff behind) ; downloaded and installed as new.
    Problem solved - not in a satisfactory manner, but solved.
    Thanks for your input.
    The cost of living hasn't affected its popularity.
    Sponsored By: http://www.honeycombhouse.com

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    Diamond Member adrianh's Avatar
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    STANDARD BANK SUCKS!!!!!!!!!!!!!!!

    I will go and strangle the whole lot of them. I closed my account because I eventually gave up.
    How easily someone is offended is directly proportional to how stupid they are.
    ~GS Elevator

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    Site Caretaker Dave A's Avatar
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    So a clean install of Firefox resolved the problem?
    The trouble with opportunity is it normally comes dressed up as work.

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