Match credit to unpaid item

[Teresa V]

Good day,

On one of my customers statements; I have a credit of R10000.00 on 60days, I also have an amount owing of R10000.00 on 30day.

How can I match the credit to the debit?

Please assist.

Thank you

[Neville Bailey]

Hi Teresa,

If you are using Pastel and, assuming you are using Open Item processing for that customer account, then go to Process...Match Open Item, and select that customer account.

You will see the amount of R10000 reflecting as Unallocated at the top. Click on the + sign to expand the Unallocated line item and then drag and drop the amount from Unallocated to the outstanding invoice line item further down the list.