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Thread: Pastel Partner 11 Report issues

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    Pastel Partner 11 Report issues

    Hi Neville

    I'm having some issues with my report printouts. I've inserted examples. On my colleges pc it prints fine?
    Could you please assist.

    Click image for larger version. 

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ID:	6576Click image for larger version. 

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ID:	6577

    Kind Regards
    Caroline

  2. #2
    Diamond Member Neville Bailey's Avatar
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    Hi Caroline,

    I'm not sure what the problem is?
    Neville Bailey - Sage Pastel Accounting Consultant
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
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    Diamond Member Mike C's Avatar
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    Perhaps it is the font or the font size that needs to be changed?
    People will forget what you said, people will forget what you did, but people will never forget how you made them feel. - Maya Angelou

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    Site Caretaker Dave A's Avatar
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    Quote Originally Posted by Neville Bailey View Post
    I'm not sure what the problem is?
    Data in the first and last column is scrolling to the next line.

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    Good Morning Neville

    Hi Neville

    Sorry, I wasn't very informative about my problem. Was so desperate and fed up that I only posted what I did.

    As Dave said, the data is scrolling to the next time (which it never did before). My Tax Type report only prints the date column (as above), the summary page is fine.

    Mike, I haven't changed anything in my printer setting, it's as it always was?

  6. #6
    Diamond Member Neville Bailey's Avatar
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    Hi Caroline,

    You say that the reports are fine on your colleague's computer - are they accessing the same company as you?

    It might be the settings, for your profile, under File...Printer/Fonts Setup, that are incorrect.

    If you have TeamViewer, let me know and we can set up a quick remote session for me to check it out.
    Neville Bailey - Sage Pastel Accounting Consultant
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    Hiya

    Yes I do have team viewer

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    Diamond Member Neville Bailey's Avatar
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    Quote Originally Posted by Carolinedj View Post
    Hiya

    Yes I do have team viewer
    Can you send me an email with your TeamViewer ID and password?
    Neville Bailey - Sage Pastel Accounting Consultant
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    *deleted by admin*
    Last edited by Dave A; 04-Nov-16 at 12:37 PM.

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    Site Caretaker Dave A's Avatar
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    Caroline, do yourself a favour - do not post Teamviewer login credentials on a public board ever again.
    Rather use email or pm so that just the person you want to have access can see it.

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