Pastel Partner 11 Report issues

[Carolinedj]

Hi Neville

I'm having some issues with my report printouts. I've inserted examples. On my colleges pc it prints fine?
Could you please assist.



Kind Regards
Caroline

[Neville Bailey]

Hi Caroline,

I'm not sure what the problem is?

[Mike C]

Perhaps it is the font or the font size that needs to be changed?

[Dave A]

I'm not sure what the problem is?

Data in the first and last column is scrolling to the next line.

[Carolinedj]

Good Morning Neville

Hi Neville

Sorry, I wasn't very informative about my problem. Was so desperate and fed up that I only posted what I did.

As Dave said, the data is scrolling to the next time (which it never did before). My Tax Type report only prints the date column (as above), the summary page is fine.

Mike, I haven't changed anything in my printer setting, it's as it always was?

[Neville Bailey]

Hi Caroline,

You say that the reports are fine on your colleague's computer - are they accessing the same company as you?

It might be the settings, for your profile, under File...Printer/Fonts Setup, that are incorrect.

If you have TeamViewer, let me know and we can set up a quick remote session for me to check it out.

[Carolinedj]

Hiya

Yes I do have team viewer

[Neville Bailey]

Hiya

Yes I do have team viewer

Can you send me an email with your TeamViewer ID and password?

[Carolinedj]

*deleted by admin*

[Dave A]

Caroline, do yourself a favour - do not post Teamviewer login credentials on a public board ever again.
Rather use email or pm so that just the person you want to have access can see it.