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Thread: Pastel Partner 11 Report issues

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    Pastel Partner 11 Report issues

    Hi Neville

    I'm having some issues with my report printouts. I've inserted examples. On my colleges pc it prints fine?
    Could you please assist.

    Click image for larger version. 

Name:	Cust Ledger.jpg 
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ID:	6576Click image for larger version. 

Name:	Tax Type.JPG 
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Size:	25.1 KB 
ID:	6577

    Kind Regards
    Caroline

  2. #2
    Platinum Member Neville Bailey's Avatar
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    Hi Caroline,

    I'm not sure what the problem is?
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
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    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    Platinum Member Mike C's Avatar
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    Perhaps it is the font or the font size that needs to be changed?
    An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you do know and what you don't. - Anatole France

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    Site Caretaker Dave A's Avatar
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    Quote Originally Posted by Neville Bailey View Post
    I'm not sure what the problem is?
    Data in the first and last column is scrolling to the next line.
    The trouble with opportunity is it normally comes dressed up as work.

    Alcocks Electrical Services | Alcocks Pest Control & Entomological Services

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    Good Morning Neville

    Hi Neville

    Sorry, I wasn't very informative about my problem. Was so desperate and fed up that I only posted what I did.

    As Dave said, the data is scrolling to the next time (which it never did before). My Tax Type report only prints the date column (as above), the summary page is fine.

    Mike, I haven't changed anything in my printer setting, it's as it always was?

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    Platinum Member Neville Bailey's Avatar
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    Hi Caroline,

    You say that the reports are fine on your colleague's computer - are they accessing the same company as you?

    It might be the settings, for your profile, under File...Printer/Fonts Setup, that are incorrect.

    If you have TeamViewer, let me know and we can set up a quick remote session for me to check it out.
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
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    IronTree Online Solutions
    View Neville Bailey Photography

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    Hiya

    Yes I do have team viewer

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    Platinum Member Neville Bailey's Avatar
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    Quote Originally Posted by Carolinedj View Post
    Hiya

    Yes I do have team viewer
    Can you send me an email with your TeamViewer ID and password?
    Neville Bailey - Pastel Accounting Consultant and Photographer
    neville@accountingsoftwaresupport.co.za
    www.accountingsoftwaresupport.co.za
    IronTree Online Solutions
    View Neville Bailey Photography

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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    *deleted by admin*
    Last edited by Dave A; 04-Nov-16 at 12:37 PM.

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    Site Caretaker Dave A's Avatar
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    Caroline, do yourself a favour - do not post Teamviewer login credentials on a public board ever again.
    Rather use email or pm so that just the person you want to have access can see it.
    The trouble with opportunity is it normally comes dressed up as work.

    Alcocks Electrical Services | Alcocks Pest Control & Entomological Services

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