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Thread: Can't Add a company in Pasel V12

  1. #1
    New Member
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    Jun 2016
    Capr Town
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    Can't Add a company in Pasel V12

    Hi there,
    Can anyone help, I am having a problem adding a company that was sent to me from a bookkeeper within our group.
    When I go to Manage/add company and select the file the OK button remains greyed out?

  2. #2
    Diamond Member Neville Bailey's Avatar
    Join Date
    Nov 2010
    Westville, Durban
    Thanked 452 Times in 397 Posts
    Hi Rosanne,

    Is the bookkeeper running the same version and build of Pastel that you are running?

    You mention that you selected a "file" - you should be selected a folder, not a file. Perhaps the bookkeeper sent you a backup of the company, in which case the folder would have been zipped into a file. If that is the case, then you will first need to unzip the backup file, so that a folder is created.
    Neville Bailey - Sage Pastel Accounting Consultant
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
    WALLACE WATTLES (1860-1911)

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