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Thread: Easyfile: urgent

  1. #1
    Email problem
    Join Date
    Dec 2015
    Cape Town
    Thanked 0 Times in 0 Posts

    Exclamation Easyfile: urgent

    Evening all,

    I have recently taken over a client and have submitted the EMP201's for a couple of months. Since the change, the last accountant, who was completing the EMP501 advised on 31 May 2016, that he could not access the Easyfile recon to complete the submission and issue IRP5's, and then left a flashdrive at my client for me to sort out.

    I attempted to restore the Easyfile database and I encountered a message

    "This action will restore the selected database and all information currently captured will be lost. This includes any and all data in the e@syFile database directory and the login information.

    To access this restored database you MUST know at a bare mininum, the ADMIN users password."

    I can get the ADMIN password if need be - but what will be the impact of the restore? Is merge an option? Other options, before I bounce this back to the previous accountant OR redo the whole recon exercise? (a waste for my client in my opinion).

  2. #2
    Silver Member Christel's Avatar
    Join Date
    Feb 2012
    Port Elizabeth
    Thanked 96 Times in 68 Posts
    I would rather just merge. If you restore you would wipe out your whole database. We always just merge. OR you could make a backup of your current database, then restore their database, do the submission and then back it up. Then you would end up with two databases... could become confusing.
    always fear when Christel is near....

  3. #3
    Join Date
    Mar 2013
    Had enough
    Thanked 213 Times in 201 Posts
    I also encountered that message when changing computers. It sounds like a merge would be the best because you have two sets of info - one on flash drive and the other work that you did. If you try to restore you will only get one set of information. I am not an expert but have successfully done this from a similar problem.

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