PASTEL-CASHBOOK BALANCE AND BANK STATEMENT BALANCE INCORRECT

[Mandi111]

Good day Neville,

I have the same problem as Reply given, My Cashbook balance up until May 2020. ( I started working here and have to balance the lady before me's Cashbook.
I do the reconciliation according to Pastel, and the bank is out by 60 000 Something and i cant see anything that i missed, every transaction is ticked off as per bank statement via versa. I would appreciate your help? I only work until half past 2 thou.

Thank you for your Assistance-Appreciated

Kind Regards
Mandi

[Mike C]

Hi Mandi111 - As I understand it everything balances correctly as at the end of May 2020 and you are trying to reconcile June 2020.

Check first. Before updating the cash book ... Does your opening balance on the Cash book processing page (top right) match your closing balance at the end of May?

Next: Work with someone checking off the tansactions making sure that one of the payments hasn't been entered as a receipt or the other way round. Sometimes the same wrong entry can avoid detection when doing it on your own.

If all still correct check that the dates of all the transactions are in the correct period.

Check to see if any Journal entries were made. A journal cannot be reconciled. If you create a journal entry, it will not appear in the bank reconciliation.

Should the error persist. Make a backup and run File : Data Integrity : Verify Data only.

If there is any corruption then Neville Bailey is very helpful in sorting that out has he has the necessary software to do so.

I hope that you are able get things balanced.

[Mandi111]

Good Morning Mike,

Thank you so Much, I will go through your Checklist and try and find the Problem, Will let you Know Thx AGAIN

[Mandi111]

Good Morning All,

I have done all as suggested by Mike -Thanks Mike, but it seems every transaction is posted according ton the bank statement visa versa.... but my payments batch still out with 60k. Nevel will you be able to check via team viewer i cant find any Journal entries ...

If you can email me on admin@purelifestyle.co.za i would be very Gratefull,

Thank you

Kind Regards
Mandi