Bank Recon

[vieome]

thank you if I have not done it this way could this be the problem with my balance

The aim of the bank recon, is to ensure that the Bank statement balance is the same as the Pastel Balance.
So if you move an amount from the Pastel Balance, the same transaction will not happen at your Bank and thus the statement balance and the Pastel Balance will be different.

If in your case, a client pays money into your bank account as a prepayment, and in Pastel you move the money from Pastel Bank account to a Prepayment account the balance will be out because the same transaction has not happend at your bank. So the best thing you can do, is print a report of the cashbook, and see which items are in there that should not be in there, probably the journals you past that affected cashbook.