Quote Originally Posted by pmbguy View Post
The “technicians” are not capable of repairing even the smallest fault. Often a simple paper jam renders a machine out of commission for months. In most cases they paid inflated prices, often 3 or 4 times the worth of the machines, same goes for toners. Often the reason behind this is kickbacks.
What I have noticed is that as money is drying up very quickly due to the no value added expenses, companies are beginning to look for better deals, irrespective of who is delivering, and this generally seeks SMEs. So there may be light at the end of the tunnel.