Pastel Xpress 14 Startup Email problem with Windows 8 with Outlook 2013

**Trolley** · 06-Nov-20, 09:58 AM

Originally Posted by Trolley

Hi Kevin. My new computer does not have a slot for CDs or DVD s. I eventually managed to download the old Xpress from the internet. I have browsed my downloaded version and there is no Util folder. Please can you help me again? Many thanks.

The error message I get is: Cannot send email. Check email address and / or account settings

**Trolley** · 06-Nov-20, 10:51 AM

Originally Posted by Trolley

The error message I get is: Cannot send email. Check email address and / or account settings

I have downloaded the NewMail.dll file now I get this message in Pastel

Customer statements page 1 of 1 and then the program hangs. Trying to cancel it brings up switch to etc but hangs and I have to reboot the computer. please help