I'm having the same issue and 2 more.....I've changed to N/A in those blocks as I remembered this issue from the Bi-Annual submission last year - still not passing and won't let me submit. I also have 2 employees whose tax registration shows as pending from yesterday already! I try and synchronise and it keeps saying 0 registrations to sync So frustrating!! I even tried re-registering them but of course tells me 'IT Reg already done, please synchronise for result'
My other problem is the EMP501 is showing as a 'Due by you' the same figure as the ETI - I did add the ETI in the next page but it doesn't change on the actual EMP501 - Surely I cannot add the source code 4118 on the 3 employees tax certificate for which we received the incentive, as they earn below the tax threshold and do not pay PAYE? I also import tax certificates straight from Pastel Payroll so shouldn't this then be automatically done? (I mean the tax source code if needed)
Any ideas please??
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