"Great thinking is not the province of a privileged few: everyone, regardless of background or educational qualification has the ability to think well - given the right conditions." - Bernard Swanepoel
The key is then motivation. And as mentioned, motivation can differ for each person, or rather the way they are motivated. One thing I have learned is that a simple congratulations or recognition of work well done can go a long way. The problem is time, management mostly don't have or take the time to look at what their employees do. Especially in big companies. Your "workers" often get lost into doing work like a robot without being given any advice, credit or motivation for what they do. I firmly agree that the best growth takes place on a personal level between individual and boss or manager.
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