Thank you very much for the advice.. I have spoken to Pastel and told them that the information I was given is incorrect, and they have agreed to at least give us a discount on the pricing. We will still be paying more than the quoted amount, but I guess that if the quote is not seen as a legally binding document the discount is a nice gesture.
It might be helpful for you to also request, at this time, what the annual fees will be - as this might also come as an unwelcome surprise to you.
No act of kindness, no matter how small, is ever wasted. - Aesop "The Lion and the Mouse"
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