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Thread: Pastel Partner: Printing customer/ supplier invoice on paper or pdf

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    Pastel Partner: Printing customer/ supplier invoice on paper or pdf

    I am having difficult with printing customer/supplier invoice on paper. Though on screen i can view the whole invoice, when i command to print either on pdf or printer, the invoice printed do not show figures on bottom, only plain subtotal and total the box / fields appears. It gives error message that the paper format/size is not compatible. How can i correct?

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    Gold Member Martinco's Avatar
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    Did this work correctly previously ?
    Did you change printers or paper sizes ?
    Did you customise your invoice document ? (csdocsp.eng)
    Martin Coetzee
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    We solve your fastening problems.
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    You may never know what results will come from your actions, but if you do nothing, there will be no results... Rudy Malan 05/03/2011

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    Silver Member geraldenek's Avatar
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    Hope this might help:

    Make sure, under file, printer/fonts setup that the block (get paper size directly from printer is ticked)

    Go into paper style assistant (just underneath the tick box) make sure it is set to plain paper.

    press on copy to all users and copy to all tabs
    Geraldene Kapp
    Professional Tax Help
    www.mytaxhelp.co.za

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    Diamond Member Neville Bailey's Avatar
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    Another thing to check is your printer driver settings in Windows.

    Make sure that it is set to A4 paper size and not Letter paper size.
    Neville Bailey - Sage Pastel Accounting Consultant
    www.accountingsoftwaresupport.co.za
    neville@accountingsoftwaresupport.co.za
    IronTree Online Solutions

    "Give every person more in use value than you take from them in cash value."
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