The customer specified what he wanted, a black switch with a galvernised cover, no other company offers a black switch with a metal cover, only crabtree. I was dead against it, i stopped using crabtree products 13 years ago, due to the fail rate. My slogan on my vehicle is " doing it right first time everytime" i cannot afford to use product which fail due to whatever reason, I was assured by the mangement at Aberdare cables - Crabtree that this is an isolated incident and that they havent had a a switch fail or reports of failures since the problem with the arcing in the switches.


He did indicate that i could return the switches which he would make available at their offices in Westmead and exchange them free of charge. The problem is the premises where the switches are failing is in La Lucia, go figue callout fee + travelling, someone is loosing around R1000 everytime the switch fails.