That's a bit unfair. Most of the delays have been due to things out of their control, namely ICASA and Minister Ivy. There has been much dragging of feet, and Neotel are losing out as a result. Their possible competitive advantage is constantly being eroded by Telkom and the wireless operators. They are operating AFAIK, but just not for residential customers yet.
Check out http://www.neotel.co.za
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