Yes once your tax affairs are in order then SARS are efficient. However once the start making mistakes and their staff make mistakes and don't take responsibility then the refusal to acknowledge mistakes, look into issues stemming from those mistakes or even provide any accountability magnifies those mistakes to a point with being a tax payer in my case does not make sense.
You can cash your pension by requesting your fund to do so but it is treated as income so you are liable to pay tax for the lump some but in my case I had no choice and accepted this.
I just need a way to move forward without SARS involved as SARS refuse to cooperate with me or be accountable for their actions.
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