Quoted off another list:
I often "fire" troublesome customers , in the nicest way of course
I refer them to my competition with some excuse like one of my machines has broken down or I don't have stock etc...let them tie up my competition...
If they really persist , we then start a FOAD pricing structure (F... O.. And Die) in that the price is so prohibitive it scares them away or if they do accept the price , there is so much jam and icing on the cake that one can put up with any aggro you gonna have.
Did you like this article? Share it with your favourite social network.