CPA----how does one claim?

[flaker]

My niece buys a vehicle from a dealership in Gauteng. She resides in Durban.The car fails in 36 days & 3,000kms.Car was paid for in cash. The dealership rejects responsibility.Damage is estimated at R18,000.she is clearly protected under the new Consumer Protection Act. HOW DOES SHE CLAIM?

does she go to an attorney who sues the dealership (citing the new CPA) for recovery of moneys spent on repairs? Or is there a body that she files a claim with who reconciliates between her & the dealership? if so, who is such a body? how do u get hold of them? are there phone numbers?

Sites i have gone to are "under construction". phone numbers that i have dialled go unanswered.

Help needed