Quote Originally Posted by Bertievn View Post
Got similar problem , can login and loading data base but then receive message that login information does not match that of your local information and not allowed to access E@syfile.
Did uninstall installed older version but no luck.
This is a Windows 7 Home Premium
I must agree. I thought that I had it sorted (see post #5), but maybe/probably not. After I had uninstalled V6.0.0. and re-installed V4.3.3 things looked promising. It prompted me for two usernames and I selected new usernames. I was the prompted to upgrade or download and install V6.0.0. I tried the upgrade option but then you have to constantly check that the program does not timeout. After an age of downloading I slipped on a timeout and lost the upgrade, so I downloaded V6.0.0, uninstalled V4.3.3 and installed V6.0.0. Then I restored a backup and I think after that it did not accept my new usernames but my original one - maybe that happened during the restore.

Anyway now when I select View employees and select the company and a period I get the message "PENDING SUBMISSION There is a pending online submission that has not completed successfully. Please press OK to complete or Cancel to reset the submission. You will not be able to make alterations that could affect this submission until it has completed successfully" Then I press OK and I get taken to the "submit to SARS" page but there is nothing pending.

This is indeed a mysterious beast. i will leave it for a while and re-install V4.3.3 but i suspect it will force me to upgrade