Hi all,
Interesting case study that I've been working on.
We are currently working with a major USA importer of garments from China and Vietnam.
When they first approached us, they were enduring endless quality issues and tolerance non-conformities.
We put together an inspection program for them, with weekly DUPRO & Final Random Inspections. Over the course of the last four months, we have done analysis and have seen a marked improvement in the quality, with just an occasional failure in AQL. This has had a two-fold benefit: 1. - the USA client is having to make fewer trips to China, his onward clients are more satisfied. 2. - The supplier/factory is happier as well, as they are having to pay less compensation for defective shipments, the client is off their backs. A nice win-win situation.
This is not to say that it is fool-proof, that is why even though the quality is better, the USA client is persisting with the inspection program.
Cheers,
Max
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