Easy solutions.
1. Do not serve Nescafe. Serve Ricoffee. It tastes like sh*t, very few people will drink it - and the time problem goes away.
2. SMOKING - a number of companies in UK and USA now give non-smoking staff an extra 2-3 days' leave a year over smokers. They say it makes up for (a) the time they waste leaving the office to smoke, and (b) the extra sick days the smokers take.
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