it seems that emp201 forms are fine because they open with acrobat reader but the vat forms are using flash player for some reason and according to sars they are "migrating" over to using flash player........ IE wont open the form so I tried a another computer that had google chrome on and it opens fine.guess I will just have to download it on mine and/or firefox just incase they don't sort the problem. It's just awful frustrating when you have to take an hour to do something that woulda have taken 5 minutes. Its just like sars easyfile.....not so easy and if it wasn't for this forum , I would never have got anywhere in the past! actually I checked that software too and its all of a sudden giving error 3138 but I found a fix here for it and now its working too.(well at the moment , that is ....)I don't feel they do much testing there and the call centre is just a waste of time.very sad....