The problem arises when a person applies for a job. My wife has a recrutiment agency and comes across this time and time. Man applies for a job as a foreman for example. She goes thro the process and refers the candidate to a client - they like him, she now has to do the normal itc and criminal checks depending if the client wants it. If she goes thro a certain agency she gets a FULL listing on this man that shows full history ie criminal records and charges laid but not gone to court - if she goes thro another agency she only gets the listing of the actual convictions. She is obliged to divulge this information to her client ie whatever she knows, therefore obviously at the end of the day it is better for her and her candidate if she uses the agency that only shows the actual convictions and not the one showing the charges laid. It is also not perhaps fair on the candidate if the full charges etc history is used resulting in the client seeing this perhaps and rather then picking another person because he sees an "assault charge" that has been laid against this person, which might be totally fictitious.