[Question] SARS refusing to complete 2018 and older Verifications/Audits

[RudolfxJ]

Good morning everyone,

I recently assisted a client to get their taxes up to date.

SARS decided that they wanted to do a verification on a few of the assessments, even though the client's profile was relatively straight forward which was no problem at all from my side.

I submitted the documents on 01/10/2019 already, but SARS is refusing to complete these verifications "as they are not priority".

Is anyone else also experiencing this, and any suggested remedies perhaps?

Thanks All

[Francois_za]

Hi Rudolf,

Raise escalation then

Raise a complaint a https://www.sars.gov.za/Contact/How-...complaint.aspx

All this can only happen within the time frames

Please keep record of your case reference numbers as SARS cannot merely say this is not a priority, they have a service charter they must abide by, then you raise a complaint, we have had issues with with lodging notices of objection where SARS levies large additional sums on incorrect tax returns,

Kind regards
Francois

[dellatjie]

Have a look at SARS’s service charter: they have no turnaround for years older than 2019.

I have quits a few cases like this, one of them were filed in July already. I supplies them with supporting documentation on the very same day, but they keep referring to their service charter.

I doubt a complaint will make a difference if they are within the service charter’s rules.. but it’s worth a try.


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