SARS - Request for Remission - How do I file this?

[mellowredwc]

Having recently taken over a client portfolio, I noted that they had accumulated penalties and interest going back to Nov 2014.

As the previous accountant did not inform them of the P&I, they just continued to accumulate. The client has now paid over the debt (just under R5,000) and I would like to contact SARS to see if they will write off some of the P&I.

SARS website refers to a "Request for Remission" but I cannot find a form or any way of submitting this RFR.

Do I do this via email or am I missing something on E-Filing?

[dellatjie]

@mellowredwc - go to the statement on efiling, click on dispute, choose request for remission. If you do not get it right, please let me know.

[mellowredwc]

@mellowredwc - go to the statement on efiling, click on dispute, choose request for remission. If you do not get it right, please let me know.

Morning dellatjie. Thanks for the reply.

When I request a statement it has to be downloaded as a PDF, and the PDF does not have that "dispute" button at the top. I do recall having seen that in the past. I use Firefox, and all Adobes are up to date, but for some reason I always receive a message "Use another Viewer".

Any suggestions as to changes I should make to my browser/viewer?

Thanks
Mandy

[dellatjie]

Go to:

RETURNS -> SARS CORRESPONDENCE -> SEARCH ADMIN PENALTIES -> VIEW NEXT TO ANY LETTER -> CLICK ON DISPUTE

[mellowredwc]

Go to:

RETURNS -> SARS CORRESPONDENCE -> SEARCH ADMIN PENALTIES -> VIEW NEXT TO ANY LETTER -> CLICK ON DISPUTE

Thanks dellatjie. I did manage to find the "Dispute" button via this route

RETURNS -> SARS CORRESPONDENCE -> SEARCH NOTICES -> VIEW NEXT TO YEAR WITH OPEN BALANCE -> CLICK ON DISPUTE

But this just results in a message "You don't seem to have any registered tax types to log a dispute against. Please first register your tax type before attempting to dispute".

Have decided to write a letter and try and upload it on SARS E-Filing somehow.

Thanks for the assistance though.

[Andromeda]

Hi mellowredwc, I suggest you email it to contact.central@sars.gov.za

[mellowredwc]

Hi mellowredwc, I suggest you email it to contact.central@sars.gov.za

Thanks Andromeda, I'll do that.

[dellatjie]

@mellowredwc, can I please try and assist you remotely before you try that channel?

[mellowredwc]

Morning dellattjie,

Many thanks for the kind offer, but I've already sent an ADR1 via e-mail, and the request has been logged.

The problem doing it via E-Filing is that the RFR does not seem to relate to PAYE requests, only tax and VAT. Not sure if this is a site issue or SARS policy.

Will give feedback regarding time taken and level of service when done.