Allocating PAYE - SARS unhelpful

[Jennajay]

Hi All,

I have been trying to get a reply out of SARS to no avail - their reply is their technicians are working on it but they cant let me know an ETA on when they can assist me adn its the 31st EEK!
Situation
In the PAYE reconcilliation second screen the "Payments Received" and the "EMP201 Liabilities" do not match up by amounts which I see below under allocated amounts.
If I click on the amount field and try to allocate to the appropriate period it says I can only do this by adjusting the EMP201 as there is already a payment attached to that PRN.

I do NOT want to adjust the EMP201 as the figure is correct.

urgh. I have the right Liability amount and the right amount paid but for some reason SARS has just allocated some and their are random amounts some as small as R3,00 and the biggest R39,68
I have screen shots if that would help?

PLEASE please pleaseeee help me....

[CLIVE-TRIANGLE]

Go to your branch armed with the information. All branches have a dedicated person to do re-allocations. It is not something you even want to try on efiling.

[Dave A]

Just an extra tip if going into a SARS branch to sort this out, take your ID and some letterheads with you. They often want a written request on the company letterhead before they'll do the changes. Kinda a schlep making two trips, one to find out exactly what you should be asking for and the second to deliver the written request.

Been there. Done that.

And I can testify it's fine if it's handwritten (even if barely legible ) as long as it's on a letterhead.

[Mike C]

Just an extra tip if going into a SARS branch to sort this out, take your ID and some letterheads with you.

Now that's very good advice. Thanks for the tip Dave.