E@syfile on Windows 7 64 bit

[Kelli Gilmour]

Hi All
I am struggling to get E@syfile working on Windows 7 64 bit.
I have installed the software straight from efiling website.
I have contacted SARS and they say it's my server setting on my laptop.
I have ensured that Java and Adobe are all up to date.

When I open the program, there is a small middle screen saying "processing" and it shows a clock face with the minutes
hands going round and round. And that's where it stays.
Yet if I download onto an older pc with XP, the program opens instantly.

I have even had our IT guy have a look.
Have tried Windows updates.

Any suggestions how to fix?

[Dave A]

I have ensured that Java and Adobe are all up to date.

That might be the problem. Perhaps you can try this advice.

[wtd]

Shouldn't be the Operating System. Download google chrome and use that instead of IE and see what you get.

[Kelli Gilmour]

Dave A, thank you! That solved the problem.