[Question] Easyfile Problem with submitting

[Willemien]

Hi There,
I need some help plse. Ive loaded the Easy file software,captured the company and the employee details. Created an IRP5 for the employee. Did the EMP501 declaration - self assess, ready to file then my problem starts when I try to submit the EMP501 via e-filing - Where it asks how do you wish to submit -via e filing or electronic. I choose "All" and e filing and insert the company's efiling details - then it says the reference nr is not valid?? Also just want to make sure when and if i sort the submitting problem out - does the IRP5 automatically get submitted with the EMP501?
Please if you can assist me?

[Dave A]

Also just want to make sure when and if i sort the submitting problem out - does the IRP5 automatically get submitted with the EMP501?

Yes.

With the reference number problem, I suggest log in to the efiling profile and compare the PAYE reference number to what you have captured in E@syfile.
Also check the permissions of the efiling profile - it might not be set to accept EMP501 submissions.