Within the scope of debt collection practise I have received 14 applications for debt review during June. Considering that there are ony 55 (might be more to date) registered debt counsellors, the amount of applications received are quite high. All is fair, but a new tendency is starting to develop in the collection industry where non-registered entities, holding themself out as "para-legal advisors", "debt guidance officers" etc. are bombarding our offices with an informal proposal for debt re-structuring. My opinion is that these guys are treading on thin ground as the NCA prohibits these type of conducts.
What is troublesome furthermore is that registered debt counsellors are using their company letterheads, which are also prohibited by the NCA as the debt counsellor has to use his OWN letterhead reflecting the registration status and number. The problem with the use of company letterhead (usually an incorporated company or even a CC) is that they are juristic persons which are clearly prohibited as practising as debt counsellors.
At first I did not think much thereof, but when I received 2 different applications on different letterheads of the same debt counsellor, the red lights started flickering. What was seriously wrong with this particular scenario was that you had one registered debt counsellor who intends opening a couple of "franchises" offering debt counselling. The matter was referred to the NCR and they have replied that they will have to consider definte principals and guidelines regarding the "own letterhead" as contemplated in the Act, but the franchising of debt counsellors is a sure no-go, unless you have a registered debt counsellor at every office.
What is troublesome furthermore is that registered debt counsellors are using their company letterheads, which are also prohibited by the NCA as the debt counsellor has to use his OWN letterhead reflecting the registration status and number. The problem with the use of company letterhead (usually an incorporated company or even a CC) is that they are juristic persons which are clearly prohibited as practising as debt counsellors.
At first I did not think much thereof, but when I received 2 different applications on different letterheads of the same debt counsellor, the red lights started flickering. What was seriously wrong with this particular scenario was that you had one registered debt counsellor who intends opening a couple of "franchises" offering debt counselling. The matter was referred to the NCR and they have replied that they will have to consider definte principals and guidelines regarding the "own letterhead" as contemplated in the Act, but the franchising of debt counsellors is a sure no-go, unless you have a registered debt counsellor at every office.
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