How is the CPA going?

[wynn]

And then the thorney issue of the cell phone rip off artist companies who would rather you used the toothless CCMA than the new dog with the sharp teeth.

[Martinco]

And then the thorney issue of the cell phone rip off artist companies who would rather you used the toothless CCMA than the new dog with the sharp teeth.

Hi Wynn, You have lost me now............I do not understand what the CCMA has to do with this.

[IanF]

The key word in the direct marketing definition is approach .
The methods listed in the definition all require a specific action - to fax, sms. email etc, so my feeling is that a web site is not in this same group. Of course if I encourage you or send you to my web site (link as signature?) this would seem to be an actual action, then a direct approach.

Handing out a business card? Approaching?

OK now to perfect my reactive marketing approach.
So if someone finds paperkutz through a google search or adword Ad then that is not a direct approach, but if I send out emails with a special offer then that is a direct approach. So the key is to have some good SEO and Adwords.

[wynn]

There is an argument that the CCMA is already the de facto adjudicator of matters IRO the Cell Phone service providers and that the CPA is just going to duplicate the complaints.

A lot of complaints that were originally laid with the CCMA have now been laid with the CPA because the CCMA were sitting on their hands.

[Dave A]

Judging by the reference to "toothless dog", I think Wynn might have intended to be referring to ICASA.

[AndyD]

There's no shortage of toothless dogs, they all look the same to me as well :-)

[sterne.law@gmail.com]

OK now to perfect my reactive marketing approach.
So if someone finds paperkutz through a google search or adword Ad then that is not a direct approach, but if I send out emails with a special offer then that is a direct approach. So the key is to have some good SEO and Adwords.

Thats the trick.

[sterne.law@gmail.com]

Part of the definition includes - wireless computer access. Can someone enlighten me as to what this constitutes, particulalry within the framework of the CPA, more than the technical jargon angle.

[wynn]

Tomatos tomatoes?

[Superscenic]

Hi guys, so where do go and how do I log a complaint?

[BuyNoEvil]

Are we forgetting about a "reasonable supplier recovery"?

Are all the legal minds when considering the whole issue of a return in terms of Section 16 (cooling off period) not forgetting that there lies within Section 20 a certain balance in that a reasonable supplier recovery will be allowed. SO if you return a new car due to your cooling off right, then I will not refund you what you had paid for it, but as the car is now pre-owned only pay you what I can reasonable sell it for.

The as a consumer you also have the further obligation of having to settle the credit agreement with the bank (in this case).

Views and opinions please.