CANCELLED A VODACOM CONTRACT AFTER CONTRACT ENDED BUT STILL GETTING CHARGED

[Phila]

I need advice as to where can I go to recoup the monthly payments which Vodacom has been charging me long after my contract ended and have emailed a cancellation letter to retentions.cancellations@vodacom.co.za.

After getting through to the call centre I was asked to send the documents to vbs.admin@vodacom.co.za but still nothing was done.

[IanF]

Here is someone who took Vodacom to the small claim court. Link to article

Consumers too often feel powerless against big corporates. After venting at shops or on social media, they walk away with nothing to show for the "fight" other than a bloody nose and a bruised ego.

Michael Loizides isn't one of them. And his story is a beacon of hope to all consumers who have ever felt vulnerable against the might - and deep pockets - of major companies.

The beauty of his victory against Vodacom - and why it has to be shared with as wide an audience as possible - lies in its simplicity. Not a complicated case, nor involving big money.

That is one option