[Question] CPA Contact

[deenap]

Hi everybody

i just need to find out if there are alternate ways of contacting the CPA call centre to query a complaint?
reason i ask is that i have been hanging on the phone for between 20-30 minutes and still my calls were not taken and had to be dropped, i even emailed and no responce. i have a person's email address that i sent my complaint documents to and other documents that were required and for the past week now i havent had any responce to emails sent to the address asking for feedback.

is there like a physical address that i could go there and get some light of the status of complaint? also is there a durban branch or so??? as the call centre number is a 012 ...

[sterne.law@gmail.com]

Try 012 940 4450 - The complaints handling unit
Email:k.madinga@thencc.org.za

[deenap]

Hi, I have called the same tele number and waited for so long on so many occasions during the day. I however just forwarded my email to k.madinga, hope I get some responce from here. But is there any other alternate contact for my complaint?