Meaning to request the merchant to do a Manual Bank on his speedpoint machine - which will show all the transactions of that day - and you will also be able to see if the money went through and if was then rejected and subtracted from the total amount banked - which will show you wether it was the merchant or the Bank or you who is in error.
This is not too much trouble for them - it will have to be done by the manager of the Store/Garage/Restaurant and should require a Supervisor Card and/or Code - but can be done (as far as I know).
This is not too much trouble for them - it will have to be done by the manager of the Store/Garage/Restaurant and should require a Supervisor Card and/or Code - but can be done (as far as I know).
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