Help needed - computer - tel lines - voip

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  • IMHO
    Email problem

    • Jan 2012
    • 540

    #16
    Originally posted by tec0
    In some cases if the line goes down then your "voice" and "data" goes down with it.

    I also like the wireless solutions but again wifi port scanners and other programs made it just too easy. That said it is getting better but not to the point where I would trust it completely as of yet. Again I am sure that Linux can give a more secure wifi network.
    I use 2 x ISDN lines for voice, giving me four lines and numbers in the exchange. I then have one dedicated line for ADSL and do not use it for voice at all.

    If you use strong passwords, the encryption is fine, from security point of view. It is using easy paswords, that you can remember, that cause the problem. You have to use a dedicated password program to store them. Something like KeePass, that is open source and free on sourceforge.net.

    This is what a strong password looks like. P5JM7BMnTJjx6IgzIJyE This is 105 bits, you can even go stronger. Depending what your application allows you.
    ~Expenses will eat you alive! - My first Boss~

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    • IMHO
      Email problem

      • Jan 2012
      • 540

      #17
      Spoke to an IT company now on the phone again. When I heard my voice echo, I asked why it is. The reply, my headset is buggered and they refuse to give me a new one. So there you have it. He adjusted the headset position on his head and the echo was gone. With a handset you will not have this problem.
      ~Expenses will eat you alive! - My first Boss~

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      • Dave A
        Site Caretaker

        • May 2006
        • 22803

        #18
        A definition: VoIP is Voice Over Internet Protocol. VoIP is the routing of voice conversations over the Internet or through any other IP based network.

        What's being promoted to me (rather vigorously and from a number of sources) is kinda what IMHO is saying, but you're plugging into an off-site server. The punters are claiming I'll save about 30% on my current call spend. To some extent it's kinda like Skype-Out, but with PBX equipment and yada yada.

        Has no-one been hitting on you about VOX Supaphones and PBX's yet? I can't swing a cat around here without hitting someone bugging me about it or something similar.
        Participation is voluntary.

        Alcocks Electrical Services | Alcocks Pest Control & Entomological Services | Alcocks Hygiene Services

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        • Just Gone
          Suspended

          • Nov 2010
          • 893

          #19
          Originally posted by IMHO
          Well Kevin, that is why I suggest a separate PC, running Linux. Incorporating your network is possible, but looking for trouble. You are right, VOIP is anything that makes use of an IP, but in the industry it is taken for granted that VOIP is WiFi as well, ie. no cables running from PC to telephone. In my mind there is only two ways to do it. PABX or the way I described.

          It is still not clear to me why your telephone lines is down when your Internet is down. Do you have Telkom and/or Cellphone lines? If not, what is the service on the Internet you use to make calls to landlines and cell phones? How do you get your internet service, landline ADSL, dedicated line? Or some wireless Service provider?
          That is the million dollar question and that is why I have been given so many answers and that is why we are going totally separate pabx ! The current tel system uses asterix thro the server. Also mentioned before - 4 x incoming telkom lines. Internet is ADSL but they all seem to go to the stations with one cable. The internet guy blames the asterix telephone guy and vica versa. So to stop the kak and to fix things we will keep it simple and seperate !!

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          • IMHO
            Email problem

            • Jan 2012
            • 540

            #20
            @Kevin. Not a bad decision. You are just going to get upset when the maintenance issues start, in about a year from now!

            I am also on PABX. Will stay there till the current one will not be replaced by insurance. Then I will def. go the way I described above. Not for everyone though. You must have computer/network/IP savvy to DIY, otherwise you are just in the same boat again.
            ~Expenses will eat you alive! - My first Boss~

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            • Just Gone
              Suspended

              • Nov 2010
              • 893

              #21
              Originally posted by IMHO
              @Kevin. Not a bad decision. You are just going to get upset when the maintenance issues start, in about a year from now!
              What maintenance issues ?? Cant be more than the voip current system ?

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              • IMHO
                Email problem

                • Jan 2012
                • 540

                #22
                Yes, you're right, your current system also sound maintenance intensive. With PABX you should have less problems, but when you do, call out charges is heavy, unless you take out a maintenance contract, which add up very quickly as well. PABX is notorious for dead extensions and cards that blow(power surge). Those cards is very expensive.

                But I am not trying to tell you it was the wrong decision. If you cannot DIY a VOIP system,(separate from your network), you made the right choice!

                Dave, around hear we do not hear much about VOX. Sounds like they trying to get dealers going and do not want to give too much info. I will research a bit and tell you what I think when done. At first glance, I will not touch.
                ~Expenses will eat you alive! - My first Boss~

                Comment

                • tec0
                  Diamond Member

                  • Jun 2009
                  • 4624

                  #23
                  Have a look at Mweb Business MTALK PBX

                  VBX offer complete communication solutions for businesses that wish to combine the features of sophisticated PBX solutions with the simplicity and affordability of Voice over Internet Protocol (VoIP) technologies.

                  Based on open source technology, VBX PBX solutions provide more functionality and flexibility than traditional PBX systems, as well as substantial call cost savings thanks to least-cost routing through MWEB’s MTALK Webcall products.

                  The Support agreement that is required for the PBX solution will give you:

                  * 24 / 7 Remote support
                  * Swap out of faulty hardware
                  * Peace of mind
                  This sounds good and I think an inquiry is in order

                  Who should use it?

                  * Single Business - Standalone businesses and networked branch and head offices in small and midsize organisations that need a complete solution for telephony, messaging, networking, conferencing, customer management and unified communications.

                  * Multi-Office Businesses; Inter-branch calls and conference calls from PBX extensions are free, and the cell phone and international calls significantly less than Telkom calls.
                  peace is a state of mind
                  Disclaimer: everything written by me can be considered as fictional.

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                  • hackergal
                    Email problem
                    • Aug 2011
                    • 4

                    #24
                    I don't know anyone in your area, as I'm in KZN however, I have VoIP from VOX TELECOM in addition to a Telkom line for my business (you need the Telkom line to be on the internet to have VoIP). I agree with earlier posts to not get rid of your server and SA internet is so darn slow that the cloud is not a good option at the moment.

                    Vox are in Centurion but you may like to give them a call as I found them EXCELLENT in terms of service and follow up on even a small problem.

                    Comment

                    • Just Gone
                      Suspended

                      • Nov 2010
                      • 893

                      #25
                      Originally posted by hackergal
                      I don't know anyone in your area, as I'm in KZN however, I have VoIP from VOX TELECOM in addition to a Telkom line for my business (you need the Telkom line to be on the internet to have VoIP). I agree with earlier posts to not get rid of your server and SA internet is so darn slow that the cloud is not a good option at the moment.

                      Vox are in Centurion but you may like to give them a call as I found them EXCELLENT in terms of service and follow up on even a small problem.
                      Thanks gal ......... I def will do that

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