Acceptable behaviour to customer -

[BuyNoEvil]

Ouch! Come, come children. Play nicely.

[adrianh]

Apologies!


Responses do not only signify a sense of humour but also a level of thinking and intellect

I also just realized that I misunderstood what you said - I thought you were referring to the patron and not the wise ass. - My misunderstanding only proves how difficult it is to hit the correct target.

A time and a place - If the patron wanted to go to a comedy act he would. My 10 year old is also a wise ass - it doesn't mean I want to hear it al the time.

[sterne.law@gmail.com]

I think, and correct me if I am wrong, the comments show, it is all rather subjective and based on judgment.
All of the scenarios could be funny and could not be, Different strokes for different folks.
It may even be funny today but not tomorrow for the same person.

The scenario that one person deems hillarious is deemed insulting by another...
If the attendant is guilty of anything, it is perhaps bad judgment or just unlucky that he got the person who felt offended and not the one who thought it hillarous.

[Dave A]

If the attendant is guilty of anything, it is perhaps bad judgment or just unlucky that he got the person who felt offended and not the one who thought it hillarous.

I'm not sure of that. Is the wise-crack patter part of the training he received from his employer? Is "amuse the patrons" in his employment contract?

What is his job there actually?

I tell my staff to smile, be cheerful, considerate and helpful. I think the examples go a step beyond that - and in so doing venture into risky territory.

[tec0]

None of these would bother me much; I would just ignore the attendant after the first sarcastic remark. That said at our tiger wheel and tyre I did nearly lost it. My sister in law was pregnant for about 5 months and her front tyre somehow got damage. So we said to the person working at tiger wheel and tyre that we don't understand how it may have happened but we would like to have it replaced.

He "the employee at tiger wheel and tyre" replied "new born babies also die..." It was uncalled for and not funny or sarcastic it was just wrong. I nearly grabbed hold of his neck but the little coward retreated to the safety of his fellow workers armed with tools.

I complained to his boss "owner" that upsetting a pregnant woman isn't funny. He couldn't care less. So I don't do business there anymore. The little coward is still employed there.

I don't know if I had legal grounds to break this tiger wheel and tyre's employee's nose but I felt like it.

As of that date I don't do business with any tiger wheel and tyre branch nor will I.

If a person really was just trying to lighten the mood with a bit of sarcastic humour then so be it. If the person was just downright nasty as the example set by our tiger wheel and tyre branch I as a customer would like to see this little punk get a warning and leave it at that.

[rfnel]

I would likely lose my cool if someone cracks wise-ass remarks in a professional environment. I think that I have a pretty good sense of humour, but if I feel like joking around, I save it for my friends and family, not my customers. Lastly, a "practical joke" that aims to humiliate the subject thereof is not funny, regardless of whether it is a friend or a customer.

[tec0]

I would likely lose my cool if someone cracks wise-ass remarks in a professional environment. I think that I have a pretty good sense of humour, but if I feel like joking around, I save it for my friends and family, not my customers. Lastly, a "practical joke" that aims to humiliate the subject thereof is not funny, regardless of whether it is a friend or a customer.

People use to like to belittle me especially at social events and for this reason I stopped attending any event it can be family friends and or any other social event. I just say no... The reason being, I developed a bit of a short fuse.

I completely agree if the joke aims to humiliate it is not a joke.

[Just Gone]

Do you think it was only because of that, that they used to crack jokes at you tec ??

[tec0]

To Kevinb > Clearly you cannot accept an apology nor can give one. To this point I am respectfully requesting a temporary When I was out of line I realised my mistake and tried to fix it. You clearly wish too continue to create volatile situations to what end I cannot say.

If it must I would not mind being banned alongside you for whatever duration. Or whatever the forum Administration see fit to do.

[AndyD]

Give it a rest please its getting tedious.

[Dave A]

I'm not keen on banning anyone just because the two parties seem to be struggling to see eye to eye.

Let's slug it out here and see if we can get closer to a viable solution.

[Blurock]

[sterne.law@gmail.com]

An update -
We won this arbitration, and the employee was re-instated.

[nkawit]

An update -
We won this arbitration, and the employee was re-instated.

So these comments they made are a true story?

Don't really care if someone made any of the jokes like that at me, I would worry about the legal implications they'd face of destroying a R20 note.

[gac]

No I wouldnt be offended with any of these responses but certainly may be ticked off with some and reply with some "humour" of my own.