Identity theft problem

[Dave A]

I see the licencing authority as the department that needs to take responsibility here.

Veronica, you've tried to do things the right way. And your efforts are on record. If you are not getting joy that way, maybe it's time to roll with the punches and lean into the system. And this is where things get interesting.

If those licences were issued in 2003, they should be coming up for renewal this year. I suggest your husband sets about renewing them and getting a temporary licence in the meantime because his licence is misplaced.

Now consider the department's options. They either:

• Have to acknowledge that the existing licences issued against your husband's ID are fraudulently issued - and take steps to address that or face a lawsuit from you for losses incurred by their negligence, or
• Issue the licence renewals and temporary licence.

The only tip I've got is don't go stamping feet and banging tables - smile and be nice and don't take "I can't help you" for an answer. If the person in front of you can't help you, ask them to pass you onto their boss or supervisor. Don't let them shift you "across department" without a phonecall from them first to the person they are sending you to. Get them to shift you up the chain of command. Once you've got to the boss of the boss of the boss you stand a better chance of getting somewhere.

And collect the names and contact details of who you are speaking to every step of the way.

[duncan drennan]

And collect the names and contact details of who you are speaking to every step of the way.

This is a very important step! And make sure that they see you writing it down, it often changes attitude very quickly.

[VeronicaMVV]

Thank you for the advice I am now going give it another try the only problem is that neither me or my husband can get off from work to this out afterall it is their mistake I have contacte the DA on fraud and am now going to start negtiating with Mike Water on this issue my husband has got the temp drivers licence that saved him his job but if this issue is not resolved ASAP he will get a second chance one of the conditions of his employment is to have a licence I will keep you updated with the progress of this matter already I can tell you I have phoned the head of Gautengs eNATIS system and there is just a voice recoring awnsering and if I make my selction I get cut off and they just don't awnser so clearly going to government will just send me running around in circles even have I tried contacting the Minister of transport and he is never available or to busy (he just blew me off)
We have got proof of everyting that we tried advidavids ect. We will just have to keep on trying and hope forthe best

[VeronicaMVV]

Well the day has gone past and I have baerly explained the problem properly I managed to get 8 names of poeple I spoke to and faxed through a detail descriptive letter and was supposed to be phone back but wasn't so lets see if anyone will help me tommorow

The battle begins

[Dave A]

I love one particular Afrikaans word at times like these - Sterkte!

May the results come.

[SilverNodashi]

It seems that South Africa isn't the only country with this problem. Some guy in the UK was prosecuted for child porn activities after his ID was stolen: http://www.webhostingtalk.co.za/showthread.php?t=3529

[VeronicaMVV]

Yes Another day and agin I didn't even properly speak to someone
Msisa that was supposed to phone me back this moring never did so 10:00 o'clock I phoned and he was in a meeting and I left a message so 14:30 I phoned again and he was not in his office obviously he does not have the time to assist me with my complaint so I ask for anyone else that can assist me and guess what there is no one I keep holding on for hours and get routed around in circles speaking to the same people over and over again so clearly the government will not assist my next step is to take this matter to the DA hopefully they will be able to assist me

: (

[Brett Bentley]

Commercial Fraud

I know you guys are chatting about individuals being defrauded but I would also like to warn against commercial identity theft. We recently had a client who was victim to credit application fraud in which they suffered lose of almost half million rand.

Details of the fraud can we found on our blog at creditmanagement.co.za. In fact there is so much commercial fraud that we are actually have a seminar on this issue (together with Business Rescue ito the Companies Bill) on the 23rd April 2008 in Durban.

[SilverNodashi]

The link you have provided is incorrect, here's the correct link: http://www.creditmanagement.co.za/

[Jabu]

Dave, AFAIK, yes. But how do you convince the cop who pulls you over that you're physically unable to get as license due to fraud, and if you don't go to work, you'll put your whole family on the streets and have to beg for food?

You must pay him like everyone else. Even R50 is enough unless you look rich.

Veronica. Your problem is no one is going to get his brother in trouble. We must look after each other. I think you must get the temprorary licence and renew like has been suggested before.

Do not make trouble. The people will only ignore you.