standard bank again

[tec0]

I wish I can take a photo, ABSA has a massif building in our aria and when you walk in, there are only 8 people working in it? So it takes you half a day just to get your stuff done... We see banks taking money for everything they do, but you don’t see customer service...

[murdock]

i have to give these people credit for ways they generate money...

i get a call today from standard bank...to say my debit orders has been returned...and they want to know when i will be making the funds available for them to run again.

so of course i fly off the handle and verbally abuse the womwn on the phone because i know there are plenty available funds in my account...why because i manage my account and make sure this kind of thing doesnt happen any more...and take into account transfer times etc between banks and 7 pm cutoff times etc etc etc

i also dont accept cheques anymore for numerous rerasons...

when my customers pay they do direct transfers so when the money reflects in my account it becomes available...

what i didnt take into account was a customer depositing a cheque directly into my account...so another lessom learnt...

anyway the bank calls me back and tells me i went R103.00 over my limit so they returned the debit orders and there will of course be a fee...black mark against my account etc etc.

thanks to the bussiness banker lady who tells me she has a solution...because i have been managing my account so well ...pay for a special clearance on the cheque which was deposited and i will only get nailed R80 instead of all the other fees and embarresment of black marks against my account...so you know what i did...now lets just hope the cheque doesnt bounce because it is a new customer and i havent dealt with them before...