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  • tec0
    Diamond Member

    • Jun 2009
    • 4624

    #16
    E-mail on mobile works!! It is all I have to say on the subject. New phones make it easy and you can get a lot of info trough at a fraction of the cost! What I do is l load a small data bundle on my mobile and then I send e-mails rather than SMS because it is less expensive. A 1mb e-mail “Text only” Is massive compared to a R0.40 SMS...
    peace is a state of mind
    Disclaimer: everything written by me can be considered as fictional.

    Comment

    • flaker
      Silver Member

      • May 2010
      • 419

      #17
      we've got to try to beat the buggers

      Originally posted by tec0
      E-mail on mobile works!! It is all I have to say on the subject. New phones make it easy and you can get a lot of info trough at a fraction of the cost! What I do is l load a small data bundle on my mobile and then I send e-mails rather than SMS because it is less expensive. A 1mb e-mail “Text only” Is massive compared to a R0.40 SMS...
      forgive my ignorance. are you suggesting that the message can be sent to a mobile number? i would have thought that a message sent via "e-mail" would be sent to an email address.
      thanks

      Comment

      • tec0
        Diamond Member

        • Jun 2009
        • 4624

        #18
        flaker
        forgive my ignorance. are you suggesting that the message can be sent to a mobile number? i would have thought that a message sent via "e-mail" would be sent to an email address.
        thanks
        Right, firstly e-mail on handsets is not uncommon anymore. Fact nearly all my friends have e-mail on their phones. So if you know the person and he/she has e-mail capability you can enjoy the service. Secondly if you use MTN E-mail that is available to Pre-paid customers you will get notified if someone sends you an E-mail.

        The only drawback is if you don’t use a Data bundle this can become expensive fast AKA R2 per 1MB!!! Data bundles are must to use this service properly.

        I think E-mail to phone numbers will be reality one-day but right now there is a mix of free e-mail accounts and so it’s not perfect...

        Also if you know the person then getting an e-mail address is as simple as asking. An SMS is faster but sometimes you are limited. E-mail can handle a lot of text so it’s worth doing if you have a lot of information you need to send out.

        I know it wasn’t the answer you where looking for but technically it is still early days. Mobile phones are getting better and the technologies are evolving so it is worth contacting technical support and ask what is possible.
        peace is a state of mind
        Disclaimer: everything written by me can be considered as fictional.

        Comment

        • murdock
          Suspended

          • Oct 2007
          • 2346

          #19
          i dont mean to be a pest with this but people...

          BEWARE OF VIRGIN MOBILE...there accounts department are a few years behind...when they get up to speed you suddenly end up with money being debited from your account for amounts not even they can explain.

          i have just been on the line to virgin mobile customer sevices...

          what i didnt realise is even if you are a pre paid customer...you have to keep loading air time otherwise they bar your line...my question was then why dont i just get a contract and pay a monthly fee...the whole idea of pre paid is so i dont have to pay a month fee...

          the idea of moving over to pre paid was so i wouldnt have to deal with the accounts department...but now reralised they are about 1 to 2 years behind...so even though i have been a prepaid customer i am now being summons for errors which they made more than a year ago...according to their accounts department at the time of transfer...my account was paid up in full before i could make the move...the other problem is nobody can give me a straight answer or produce an invoice...they are requesting that i send them all my documents to prove i dont owe them any money

          you live and learn...thank goodness for internet and forums to help us decide who to deal with...before i deal with any company or lay out any money i do a google search on a company then got to hellopeter to check for unhappy customers...then after reading bad pubicity...if i get caught then its my own stupidity...

          Comment

          • IanF
            Moderator

            • Dec 2007
            • 2680

            #20
            Murdock
            Tell them you are willing to go to court, can they send you the papers they will use to take this to court. Then write to the credit vetting agencies with a copy to Virgin Mobile that this is a dispute which is going to court so they won't list you.
            They are the ones who need the paperwork if they are taking the matters forward.
            That is my layman's advice.
            Only stress when you can change the outcome!

            Comment

            • tec0
              Diamond Member

              • Jun 2009
              • 4624

              #21
              All you need is your bank statements your contracts must be on record “YES it is a legal requirement to keep records” Know that you have the right to these records as they are technically your agreements with this company.

              If they cannot or will not produce the documents you can request an E-MAIL stating the reasons why they cannot produce the documentation in question. This E-MAIL must then find its way to your lawyer along with your bank statements.

              IanF is correct; it will be wise to follow his advice.

              In the end Virgin Mobile will find that withholding information is the worst thing they can be doing at this point in time. Explain everything in to your lawyer. Give him ALL the information and take them to court.

              If you think this is over kill then ask yourself this: Is my good name worth it?
              peace is a state of mind
              Disclaimer: everything written by me can be considered as fictional.

              Comment

              • murdock
                Suspended

                • Oct 2007
                • 2346

                #22
                now just too p*ss on my battery they have just sent me an email stating that i did not pay the last month of my contract which wasnt a contract...blah blah...now heres the joke it was a debit order...i havent got time for this...but will look at my bank statement s soon...my question would be why didnt they debit my account for the last amount considering it was on a debit order...so whos fault is that...my contract was changed to prepaid from the 1 june...one months notice would mean end of june would be the last payment which it was yet there is a summons for outstanding payment end of july...

                the joke is its always us the customer who suffers because for something which was resolved last year in june already...now i must waste my time going through all my paper work to find this info to sort out some thing they cant get right...at whos cost? it cheaper for me to pay R300 than spend 3 hours sorting this out....and if i dont my name goes down the sh*t shoot again

                my name has been cleared for a couple of years and even got my credits up at the bank(i verified this with the bank manager gone from a 2 to a 6 in less than a year) due to my brilliant management of my money affairs...i dont need this in life again.

                Comment

                • murdock
                  Suspended

                  • Oct 2007
                  • 2346

                  #23
                  clearly richard branson is making so much money he can afford to have a companies in south africa...

                  Comment

                  • Dave A
                    Site Caretaker

                    • May 2006
                    • 22803

                    #24


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