I do find it strange, but probably not for the same reason as you do 
To my mind routinely sending statements is a fundamental function and should always have been in place whenever there was an outstanding balance.
I'm actually pretty pleased they got their statements going though - turns out one of my companies has a sizeable credit. Getting that credit paid out has proved rather troublesome no thanks to the lock down, mind you. They insist on original documentation for proof of bank account details which has to be delivered to a labour centre... and none of the labour centres are open to the public as yet.
If there is any conspiracy in play here, it is their antiquated requirements for proof of bank account details so that they can slow down the pay out

To my mind routinely sending statements is a fundamental function and should always have been in place whenever there was an outstanding balance.
I'm actually pretty pleased they got their statements going though - turns out one of my companies has a sizeable credit. Getting that credit paid out has proved rather troublesome no thanks to the lock down, mind you. They insist on original documentation for proof of bank account details which has to be delivered to a labour centre... and none of the labour centres are open to the public as yet.
If there is any conspiracy in play here, it is their antiquated requirements for proof of bank account details so that they can slow down the pay out

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