Standard bank internet banking offline again?

[BusFact]

Is it just me that has not been able to access Standard Bank's internet banking this morning or are others having the same problem?

[Dave A]

I got in first thing this morning just fine, but there was an extra notice in the log-in process about upgrades coming.

So I guess they're tinkering...

[BusFact]

Oh joy, well I suppose at least its not being done on pay day or end of month. A Sunday would have been preferable though.

[Justloadit]

Just be wary, recently my AVAST was updated, and then all of a sudden it was requesting certificates for anything remote to an HTTPS, even was requesting a certificate for Google.
I was not able to get into FNB, simply would remain on the same login page.

After doing a search, I found that you must disable SSL or HTTPS sites or something like that in the AVAST settings.

[Dave A]

Looks like Standard Bank's website is properly broken this morning

[BusFact]

Not for me. Just made a few payments around an hour ago. The Standard Bank to Standard Bank ones even went through straightaway - something that was taking between 1 and 2 days earlier this month.

[Dave A]

I found it came back online at about 10.30 this morning.

These occasional outages do make you wonder just what is going on / gone wrong.

[Justloadit]

Could be due to the constant load shedding, the UPSs have not had time to recharge properly, and the networks are down.

[Dave A]

No, that's not it. The server was still responding - at 7.30 a.m. I got a 404 error.
From 8.00 a.m. the page load was just hanging.

I did wonder if there was perhaps a DOS attack.
Or the service just can't take the volume in the mornings anymore.

The double new tab/window open when you select internet banking can't be helping server load levels any either.

[Houses4Rent]

I usually use

https://www9.encrypt.standardbank.co.za/ibsa/InternetBanking

If it hangs I replace the 9 with a random number and it works again.

Can load shedding make my Telkom line fail? Once power is gone it lasts a little while longer and then goes dead. I suspect the exchange nearby is on same load shedding zone as I am and their UPS/generator just allows all to wind down and then goes offline. Can that be?

Same for cell reception which is normally fine, but last week I had intermittent NO NETWORK errors. Autopage said all is fine from their side (<MTN line). I think that was during load shedding too. Is that possible e.g. if the nearest tower is going down due to load shedding?

[mosescapetown]

I usually use

https://www9.encrypt.standardbank.co.za/ibsa/InternetBanking

If it hangs I replace the 9 with a random number and it works again.

Can load shedding make my Telkom line fail? Once power is gone it lasts a little while longer and then goes dead. I suspect the exchange nearby is on same load shedding zone as I am and their UPS/generator just allows all to wind down and then goes offline. Can that be?

Same for cell reception which is normally fine, but last week I had intermittent NO NETWORK errors. Autopage said all is fine from their side (<MTN line). I think that was during load shedding too. Is that possible e.g. if the nearest tower is going down due to load shedding?

Yes the Telkom line can fail if the Batteries in the Telkom Switch runs down but in most cases the batteries /generator do last. What does not last is if your area is Boosted/supplied through a repeater or similar signal enhancer.. their batteries do not last long. OR it could be that your router is dying so you loosing the net part of the line. Depends on your situation.

The same rules apply for cell phones. Most Base stations have 12 hour backup but not repeaters and boosters...

[Houses4Rent]

Thanks, so if I need to call people I call right after the power went so I have better chances that all still runs on batteries.

[Phil Cooper]

FICA F&amp;@*S ME

One thing about Standard Bank is their consistency...

A few months ago, went into Internet Banking to find my accounts were all frozen. The FICA has "expired".

They don't SMS or email you to ask / warn in advance. You are just locked out of all frozen accounts.

Went on hellopeter - "You should have got an SMS or email - sorry - will make sure it does not happen again...."


Went into BUSINESS accounts this morning.

All frozen.

Guess why? You got it, had to be re- FICA'd.

Been same place 16 years, same bank 45 years. NOTHING changed....

"OH? Strange - you should have got an SMS - it looks like nothing was sent (You are telling me)?

They are Standard in theit total inefficienly and consistency in providing BAD service.

SORRY - None-service....

[BusFact]

Eish Phil. I feel for you. I'm lucky in that I did get notifications. The only challenge was that initially they didn't say which account, and I'm involved with roughly a dozen Standard accounts with a variety of entities and branches. So I pretty much had to sit back and wait until the erroneous account was frozen.

[Phil Cooper]

Yeah.

Got standard "Dear Customer" email in respnse to the hellopeter complaint.

Basically said give them a week while they review it.....

Yes. Sure.