Pastel Accounting software won't run on Vista

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  • Dave A
    Site Caretaker

    • May 2006
    • 22803

    #1

    Pastel Accounting software won't run on Vista

    Apparently Pastel Accounting software so widely used by businesses in South Africa does not run on Vista OS computers.

    There goes about 95% of the South African business market for Vista until the problem is fixed, I guess.
    Participation is voluntary.

    Alcocks Electrical Services | Alcocks Pest Control & Entomological Services | Alcocks Hygiene Services
  • Yvonne
    Silver Member

    • May 2006
    • 361

    #2
    Vista

    Nor is it compatible with Nedbank Nedinform internet banking, or QBooks accounting! I was under the impression that the long delay in releasing it was so that this software would not have all the "teething" glitches of previous microsoft windows programs!
    Just purchased a new computer with the Vista software and the full office package as an O.M.E. package.
    I have the option to purchase another full copy of Windows and Office97 to overcome my problem.
    So someone else in the office was fortunate enough to get an unexpected new computer!!!!
    Darn!
    Yvonne Symons

    Comment

    • Dave A
      Site Caretaker

      • May 2006
      • 22803

      #3
      The bleeding edge of technology indeed.

      On the subject of Quicbooks, I see 2007 has been out overseas for a while, but is stubbornly not available here. I needed some extra licences on 2003 (which as it is no longer supported are no longer issued). They are determined to sell me 2006 whilst I'm holding out for 2007.

      If anyone has any valid Quickbooks Pro 2003 licences available, please let me know. Will pay R500.00 per licence.
      Participation is voluntary.

      Alcocks Electrical Services | Alcocks Pest Control & Entomological Services | Alcocks Hygiene Services

      Comment

      • duncan drennan
        Email problem

        • Jun 2006
        • 2642

        #4
        Originally posted by Dave A
        If anyone has any valid Quickbooks Pro 2003 licences available, please let me know. Will pay R500.00 per licence.
        Can you actually do this under their license agreement? What I remember from it was that this kind of transaction had to be approved by them in writing. Practically I don't see how it really matters though.

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        Comment

        • Dave A
          Site Caretaker

          • May 2006
          • 22803

          #5
          You never know. Some retailer might have some old stock

          Heck. Quickbooks is trying to sell me old stock!! Why must I buy 2006 when 2007 is out?
          Participation is voluntary.

          Alcocks Electrical Services | Alcocks Pest Control & Entomological Services | Alcocks Hygiene Services

          Comment

          • Yvonne
            Silver Member

            • May 2006
            • 361

            #6
            License on software

            I never ever read the full license agreement and just click on accept.
            Yip! I know - ignorance is bliss!

            When is a QBooks license "valid"?

            If a person purchases a program, and for some reason no longer needs it, is it illegal to give the program to another person, after having uninstalled it on your own computer?

            Also Dave you say that the QBooks 2003 is no longer supported.
            Just curious, have you ever needed assistance and support from QBooks?


            Thanks
            Yvonne

            Comment

            • Yvonne
              Silver Member

              • May 2006
              • 361

              #7
              Microsoft accounting package

              Has anyone tried the Microsoft accounting package, presumable this is written for Vista.
              Are Microsoft hoping that we will change to their program if QBooks and Pastel are not compatible?
              I heard it was free software, but do not really know anything about it?

              Yvonne

              Comment

              • Dave A
                Site Caretaker

                • May 2006
                • 22803

                #8
                Originally posted by Yvonne Symons
                Also Dave you say that the QBooks 2003 is no longer supported.
                Just curious, have you ever needed assistance and support from QBooks?
                No. The software comes with a help facility that has met my needs every time. And despite having numerous staff over the years put it through all kinds of abuse, I think it has decided to close down because it has a problem on a total of about 5 occassions. And every time reopening had everything just perfect, except the transaction that was in the process at the time of the crash was absent - no problems there either

                It really has been incredibly stable.
                Originally posted by Yvonne Symons
                Has anyone tried the Microsoft accounting package, presumable this is written for Vista.
                Are Microsoft hoping that we will change to their program if QBooks and Pastel are not compatible?
                I heard it was free software, but do not really know anything about it?
                I was toying with a Vista machine this morning at Makro and quietly noticed that. But I didn't get round to running the biz package. More browsing to see what was on as opposed to how good it might be and it does seem to be part of the Vista essentials or premium (?) package at least. (The basic business packaged version).

                But now I'm going to take a closer look next time I get the chance.
                Last edited by Dave A; 16-Mar-07, 01:35 PM.
                Participation is voluntary.

                Alcocks Electrical Services | Alcocks Pest Control & Entomological Services | Alcocks Hygiene Services

                Comment

                • duncan drennan
                  Email problem

                  • Jun 2006
                  • 2642

                  #9
                  Originally posted by Yvonne Symons
                  If a person purchases a program, and for some reason no longer needs it, is it illegal to give the program to another person, after having uninstalled it on your own computer?
                  It really depends on the particular end user license. I just remember from the QuickBooks one that you couldn't transfer your license to someone else without written permission from them, but that was with the 2006 version.

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                  Comment

                  • Dave A
                    Site Caretaker

                    • May 2006
                    • 22803

                    #10
                    Well, I'm going to be transferring a copy from one machine to another over the weekend, so I'll double check it then.

                    Thinking about it, without the written permission aspect, there's potential in a second hand licences dealership
                    And I wonder what the legal position would be on the transfer of ownership being unreasonably withheld. Part of Quickbooks marketing is that there are no renewal fees.
                    Participation is voluntary.

                    Alcocks Electrical Services | Alcocks Pest Control & Entomological Services | Alcocks Hygiene Services

                    Comment

                    • Dave A
                      Site Caretaker

                      • May 2006
                      • 22803

                      #11
                      Update: Indeed, according to the EULA you may transfer ownership with 2003 - you just need to inform Quickbooks within 15 days and not keep any copies.
                      Participation is voluntary.

                      Alcocks Electrical Services | Alcocks Pest Control & Entomological Services | Alcocks Hygiene Services

                      Comment

                      • Dave A
                        Site Caretaker

                        • May 2006
                        • 22803

                        #12
                        I've just received an unsolicited email from Pastel - it seems someone went to the trouble of adding me to their email list. It does contain some very pertinent information in relation to the title of this thread, so I'm not complaining too much. However, the fine print at the bottom says I cannot reproduce, disseminate blah blah any of the information contained therein.

                        So clearly I am not supposed to pass onto you the content of the email or any part thereof. Which is not too much of a problem because it is pretty non-commital anyway. ie. It does not say that Pastel does run on Vista. But it doesn't say Pastel doesn't run on Vista either. It does mention that Pastel does use a particular database and that installations may become complex.

                        Here is a list of potentially useful links that you might want to give a try if you have any interest:

                        Windows Vista : Capable and Premium Ready PCs

                        Read about Microsoft Vistaâ„¢ system requirements

                        Read about some of the pertinent changes in Microsoft Vistaâ„¢

                        Read more about setting up Pastel Partner when using Microsoft Vistaâ„¢

                        Read more about troubleshooting Pastel Partner when using Microsoft Vistaâ„¢

                        Pervasive.com
                        Participation is voluntary.

                        Alcocks Electrical Services | Alcocks Pest Control & Entomological Services | Alcocks Hygiene Services

                        Comment

                        • Yvonne
                          Silver Member

                          • May 2006
                          • 361

                          #13
                          Dave,
                          Did you ever resolve this problem?

                          Yvonne

                          Comment

                          • Dave A
                            Site Caretaker

                            • May 2006
                            • 22803

                            #14
                            Yes. I use Quickbooks
                            Participation is voluntary.

                            Alcocks Electrical Services | Alcocks Pest Control & Entomological Services | Alcocks Hygiene Services

                            Comment

                            • Yvonne
                              Silver Member

                              • May 2006
                              • 361

                              #15
                              Sorry, I should have asked a more specific question.

                              Did you manage to reload it on a new computer using your existing license? or were you forced to purchase an upgrade?

                              Our license renewal date is March 2029 for two users and yet we are unable to obtain the activation key for more than one user.

                              QBooks here in South Africa will not assist as they say the program is no longer supported, and suggest the purchase of the latest QBooks for 2 users at a cost of
                              R4, 888.00

                              I am really reluctant to incur additional costs for an updated program which has nothing new to offer us and not available in the program we already own.

                              I am looking into changing my accounting program as I really do not want to spend any more on QBooks despite using their program with regular updates since 2003.

                              Has anyone used Microsoft Accounting, and would anyone know if there would be any benefits to using the Microsoft accounting program as we are shortly installing Microsoft CRM software, I would assume that it would be easier to integrate a Microsoft program than QBooks?

                              Would appreciate any advice,
                              Thanks
                              Yvonne

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