Quick Books - Customer Journals

[KimH]

I am hoping someone here can assist.

I personally have never worked with QB (Pastel fan all the way) - one of my clients uses QB and needs to process customer journals (writing off bad debts/discounts, etc) - I had a look and found the section for general journals but nothing that remotely resembles a customer journal.

Could any of you QB fundi's point me in the right direction please.

[Dave A]

You do a general journal. The trick is to add the client account in the Name column for the Accounts receivable credit entry line.

[KimH]

Thanks Dave.

[Dave A]

I personally have never worked with QB (Pastel fan all the way)

Be careful - work too much with QB and you might get converted

[KimH]

Be careful - work too much with QB and you might get converted

lol!! doubt it - the ease of which one can randomly change entries makes the accountant in me sceptical.

[Dave A]

the ease of which one can randomly change entries makes the accountant in me sceptical.

Two tips on that:

• Audit trail (think of it as a honey trap)
• Closing date - the ability to lock down all entries prior to a certain date.

ps - my auditors used to feel the same way. They have been converted.

The concerns really arise from not being aware of all the features of the product.

[Martinco]

Dave,

Are you running a multi user version and which package ?

[Dave A]

I'm using Quickbooks Pro Multi-user 2003.

[Martinco]

Can you recall offhand the multi user license cost ?

[Dave A]

Hi Martin,

It was a bundled 5 user licence upgrade special at the time for about R2 500.00 (from memory), a deal I haven't seen since (or anything even remotely close).

I'm planning to upgrade to a later version and it seems I'm in for about R4 000.00 per licence for the Premier edition with no sign of a bulk deal in sight. (Current versions of Pro don't seem to have all the features that Pro had in 2003.)

[KimH]

Two tips on that:

• Audit trail (think of it as a honey trap)
• Closing date - the ability to lock down all entries prior to a certain date.

ps - my auditors used to feel the same way. They have been converted.

The concerns really arise from not being aware of all the features of the product.

I had a browse through QB at my clients office earlier - definitely has some interesting additional features, but to convert from Pastel would be the same as quitting smoking for me

[Dave A]

Oh agreed - converting an existing set of books is the pits.

I was merely hopeful you would see how good the product actually is, and find a few features in there that you now wish Pastel would include.

I just love the period flexibility, the way you can drill down into data, the way you can click through to linked transactions, generate some really trick custom reports, the fact that I can slap someone down in front of a pc and have them generating flawless invoices with 5 minutes training, the...

OK - I better stop raving now. My dog is looking at me funny.

[KimH]

Thanks Dave, after the day I have had, the comic relief is most welcome :P

I think our dogs should get together, my bulldog (who sleeps 23 hours out of 24) got woken up by my insane giggling and has now left the office in disgust.

[Neville Bailey]

I just love the period flexibility, the way you can drill down into data, the way you can click through to linked transactions, generate some really trick custom reports, the fact that I can slap someone down in front of a pc and have them generating flawless invoices with 5 minutes training, the...

Gosh, for a moment I thought you were talking about Pastel there...

Dave, perhaps we should put the shoe on the other foot - when last did you have a good look at Pastel's features?

[Dave A]

Two years ago, although the version was probably about two years old then. So make that roughly a four year old version.

Has it improved much since? because what I saw needed a lot of work to improve intuitive usability.